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Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.  Outstanding Customer Service attitude  Works well with all employees  Friendly, Approachable, Out-Going demeanor  Assists customers throughout the store  Team player – Demonstrates teamwork  Takes initiative to assist others  Responds to customers requests immediately  Focused on Customer Service as priority over task  Sincerely Greets and Thanks Each Customer  Possesses upbeat, positive attitude  Accomplished Selling professional 2. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.